Updated: March 12, 2020
We make our Services available to different types of users, including, Applicants, Employers, and other Users (each individually or collectively a “user” or “you”). The information that the Services collect from and share about you may depend on your user type.
We collect both Personal Information and Other Information about you in connection with the Services. “Personal Information” is information that we can directly associate with a specific person without additional information, such as your name or email address. “Other Information” is any information we collect that is not Personal Information. We may combine Personal Information with Other Information, in which case we will treat the combined information as Personal Information. We also may combine information that we collect about you through the Services with additional information that we or third parties collect in other contexts—such as our communications with you via email or phone. In those circumstances, we will treat the combined information in accordance with this Policy.
You can visit the Site without submitting any Personal Information. However, as described below, we automatically collect some Other Information when you visit the Site. To use the Services as an Applicant or Employer you will be required to register for an account.
To use the Services as an Applicant, you must register for an account and provide your name, email address, and a password. We also collect the following Personal Information when you choose to provide it:
If you connect to the Services through Facebook, please see Social Media Information, below.
To use the Services as an Employer, you must register an account and provide: the business’s name, the account registrant name, an email address and password, the category of your business, the position you are hiring for, and the physical address of the business. Employers may also choose to provide:
. For all Users, we also collect your Personal Information when you provide it to us. For example, if you would like engage in an online chat with one of our representatives on the Site, if you would like to contact us through the contact form on the Site, or if you submit comments to one of our blog posts, we may ask you to provide your name and email address. In addition, you may provide us with additional Personal Information when you contact us through one of these means.
You may choose to log in to the Services using a third-party social media service, such as Facebook. If you do so, we may collect Personal and Other Information from the social media provider, including, for example, your username, email address, and available profile information, such as your public profile URL, profile photo, birthdate, gender, and address. We will ask for your consent prior to your logging in to the Services using your social media account or connecting your social media account to the Services. If you provide such consent, you represent and warrant that you have the authority to provide us with information about your social media connections.
Merlin collects the contents of chat messages between Applicants and Employers that occur through the App chat feature. Merlin uses an automatic scanning technology to flag key words in the chat messages and may review the chat messages as part of its fraud prevention and product improvement efforts.
From time to time, we may ask our users to participate in surveys. Such surveys may be used to collect both Personal and Other Information. Participation in these surveys is completely voluntary, and you therefore have a choice whether or not to disclose your information.
We automatically collect information that does not directly identify you when you use, access, or interact with our Services. This may include information such as your IP address and domain name, your Internet service provider, the date and time of your visit, your use of the Services during your current session and over time (including the pages you view and the files you download), the URLs from the websites you visit before and after navigating to the Services, your computer’s operating system and browser type, your software and hardware attributes (including App version, device type, and device identifiers, including IDFA and/or Advertising IDs), and your general geographic location (e.g., your city, state, or metropolitan region). We collect such information using a variety of mechanisms, including the following:
Third-party online tracking and behavioral advertising. We also may partner with certain third parties to collect, analyze, and use some of the Personal and Other Information described in this section. For example, we may allow third parties to set cookies or use web beacons on the Services or in email communications from us. This information may be used for a variety of purposes, including online behavioral advertising, as discussed below (see the section entitled “Third-Party Analytics and Targeted Advertising”).
Merlin uses the Personal and Other Information that we collect for a variety of purposes. We may use it to, for example:
We use real-time geolocation information one time, with your permission, to set your location. Location information enables Applicants and Employers to more easily determine whether a job opportunity is geographically suitable for both parties. We do not continue to collect or use geolocation information after we set your location.
We share your Personal Information and Other Information with other parties for a variety of purposes, as described below.
Affiliates. We may share Personal and Other Information with our corporate affiliates for the purposes described in this Policy.
Third-party service providers. Merlin uses third-party service providers that perform services on our behalf, including web-hosting companies, email vendors, and analytics providers. These service providers may collect and/or use your Personal or Other Information to assist us in achieving the purposes discussed above. We may also share your Personal or Other Information with other third parties when necessary to fulfill your requests for services; to meet the terms of any agreement that you have with us or our partners; or to manage our business.
Other users of the Services. Merlin shares your information with Applicants and Employers where appropriate. For example, when an Applicant applies to a job posting, an Employer may view the Applicant’s Profile including any Personal Information the Applicant has provided. Similarly, Applicants may view an Employer’s job posting and the contact information for that posting. Employers may also search Applicant profiles that are set to visible within the App. Applicants cannot, however, search or view the profiles of other Applicants.
Your direct sharing of personal information through the Site or third-party websites and services. The Services may enable you to share Personal Information with other users of the Services. For example, an Applicant may upload and share a resume directly with an Employer through an in-app chat. The Services may also provide a text-based platform to connect Applicants and Employers. In addition, the Services may permit comments to be submitted on articles or blog posts or contain links to third-party websites that incorporate comment and social media features, including the Facebook “like” button and the Twitter “follow” button or other similar social media integrations. If you choose to use these features, you may disclose your Personal Information not just to the third-party websites and services, but also to their users and the public more generally. Because the third-party websites and services are not operated by Merlin, we are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your Personal and Other Information on third-party websites and services will be subject to the privacy policies of the third party websites or services, and not this Policy.
Legal purposes. We also may use or share your Personal or Other information with third parties when we believe, in our sole discretion, that doing so is necessary:
Aggregated information. From time to time, Merlin may also share aggregated information about Users, such as by publishing reports on trends in the usage of the Services.
Targeted Advertising. The Services also enables third-party tracking mechanisms to collect information about you and your computing devices for use in online interest-based advertising. For example, third parties may use the fact that you visited our Services to target online ads to you. In addition, our third-party advertising networks might use information about your use of our Services to help target advertisements based on your online activity in general. For information about interest-based advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.
The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here., or of companies participating in the Digital Advertising Alliance by opting out here.. Although our Services currently do not respond to “do not track” browser headers, you can limit tracking by these third parties and by taking the steps discussed above.
You may change your profile settings and update the visibility of your profile to other users in the App Settings screen. You can change your device location setting through the device’s settings.
To opt out of receiving marketing communications or newsletters from us, follow the instructions in those emails or email us at firstname.lastname@example.org. Please note that if you unsubscribe from our marketing communications, you will still receive administrative messages
If you want to learn more about the Personal Information that Merlin has about you, or you would like to update or change that information, you may do so through the App Profile and Settings screens, or you may contact us by email at email@example.com.
We retain information for as long as reasonably necessary to deliver our Services to you, to fulfill the purposes described in this Policy, or as required by law. To request the deletion of your Personal Information, please contact us at firstname.lastname@example.org.
We employ physical, technical and administrative procedures to safeguard the personal information we collect. However, no security program is 100% secure. We cannot ensure or warrant the security of any information you transmit to the Services or to us, and you transmit such information at your own risk.
The Services are directed to users in the United States, and the information that we collect through or in connection with the Services is transferred to and processed in the United States for the purposes described above. Merlin also may subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in the United States or countries other than your country of residence. The data-protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Services or by providing any Personal or Other Information to us, you expressly consent to such transfer and processing.
If you are a California resident under 18 years of age you may request that we remove content and information that you post on our Services. To obtain removal of such content and information, please send us an email at email@example.com. with a short description of the content or information you would like to have removed. Please note that such a request does not necessarily ensure complete or comprehensive removal of content posted by you, since the content and information may remain in our databases, may remain visible in a manner that does not identify you, or may have been re-posted by another user.
The Services are directed at individuals over the age of 18 and are not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13.
Merlin may make changes to the Services in the future and as a consequence will need to revise this Policy to reflect those changes. Merlin will post all such changes on the Services, so you should review this page periodically. If we make a material change to the Policy, you will be provided with appropriate notice.