Outreach specialist

at Community Access, Inc.

Job Detail




1-2 years minimum experience

Schedule Type

Part Time - Full Time


Manhattan, New York, NY, USA




02/28/2019, 02:30 PM


Program/Department Description The advocacy department is dedicated to enhancing the capacity of community members living with mental health challenges to effectively represent and advocate for their own needs. The department uniquely trains and empowers people living with mental health challenges to engage in activities that help shape city, state, and national mental health policies influencing systems change Overview The Advocacy Outreach Worker supports the Advocacy Coordinator in tasks related to outreach, event coordination, and departmental organization. Work responsibilities include making outreach calls to community partners about upcoming initiatives and events, supporting communications to promote the department's work, and assisting with the upkeep and maintenance of outreach databases. The position is Per - Diem and requires flexible hours for time-limited projects including the Mental Health Film Festival, Legislative Day, and before marches or rallies Job Type: Per Diem(12 Hours A week) Salary : $15/Hour Essential Job Functions Performs telephone outreach calls to invite, encourage, and remind participants, staff, and community partners about events and meetings, as well as to confirm participation. Performs outreach-related duties including but not limited to filing, maintaining databases, and developing processes for more efficient outreach processes. Helps create documents for advocacy activities, including drafting, editing, printing, and filing. Accompanies the Advocacy Team to meetings and events as needed, helping with event functions such as staffing welcome tables, assisting participants, taking notes, and helping to coordinate event logistics. Job Qualifications Commitment to philosophy of Community Access Good oral and written communication skills, particularly in clear, consistent, and courteous phone communication Strong computer skills including knowledge of Microsoft software, proficient typing and data entry, and abilities to navigate internet search tools and related online interfaces. Ability to maintain time and attendance, and be responsive to a flexible schedule Ability to maintain confidentiality of information related to participants, advocacy campaigns, and external stakeholders. Possess strong understanding and practice of recovery, wellness and related services. Ability to complete tasks on time Must be fingerprinted and cleared by the address Justice Center. Resourceful and able to organize, multitask, and prioritize work. Recipient/survivor of mental health services, preferred. Graduate of address or other Peer Specialist Training, preferred.