Customer service & support

at United States Marine Corps

Job Detail




No experience required

Schedule Type

Full Time


West Bronx, Bronx, NY, USA




03/27/2019, 07:56 PM


No experience required. Will train and promote within DUTIES Manages functions which support the Guard's Human Resource (HR)/Personnel Management systems Performs duties as Chief of a Section in Technical Field Operations Section or in the HR Platoon of an HR Company Serves as the HR Technician of a Brigade Combat Team (BCT) or at any Brigade (BDE)/Group level in the Army structure Monitors input to the Military Personnel Offices and other automated/manual data systems used in human resources/personnel management Makes decisions based on a variety of information sources, personnel and command requirements Initiates and prepares correspondence or messages to other organizations (both military and civilian) and individuals, in response to requests for information, policy or guidance Oversees and monitors: Strength management Postal operations Replacements operations Casualty operations Data accuracy Levy and award actions for the Combatant Commanders Office computer activities (e.g., Word, Excel, PowerPoint) supporting personnel activity Interprets regulations, Military Personnel (MILPER) messages and All Army activities (ALARACT) messages Counsels individuals on personal and Family member affairs, financial matters and career considerations Supervises large numbers of military and civilian personnel engaged in administrative-related or specialized personnel duties Manages the integration of automated personnel systems into the information management work center Oversees issuance of all types of orders and processing Oversees customer services, including: Management of the personnel services center appointment systems Management of the Soldier suspense program Management of the identification card system, including updates to the Defense Eligibility and Enrollment Reporting System/ Random Access Personnel Information System (DEERS/RAPIDS) database MINIMUM PREREQUISITES Grade: Sergeant or above - E-5 applicant's packets must meet the prerequisites shown below. Advanced Leaders Course/Basic Noncommissioned Officers Course (ALC/BNCOC), evaluation and experience requirements will not automatically be waived due to an E-5's recent DOR. MOS: Applicants must have a Primary MOS (PMOS) of 42A/F/L. All applicants for NG Recruiter (79T/V) positions must have secondary or additional MOS and Noncommissioned Officer Evaluation Report (NCOER) experience in the 42 series MOS. Note: Applicants must have one of the above feeder MOSs. Applicants who can show Army Human Resource (HR) experience without award of the required feeder MOS must submit strong unit justification as to why applicant has not or cannot be awarded feeder MOS. Full-time Unit Technicians (GS/AGR) - Consideration will be given to applicants with at least five years of outstanding documented and evaluated Human Resource experience. Copies of evaluations documenting HR experience must be submitted. Military Education: Applicants, at a minimum, must be a 42A ALC/BNCOC graduate. Civilian Education: 30 semester hours of college with a minimum of six (6) semester hours of college-level English included from an accredited academic institution. Speech and public speaking courses are not considered as meeting this requirement even if administered by the English department of an institution. Successful completion of the CLEP general examination in English or an undergraduate degree is the only acceptable alternative. Transcripts comprised of only military training credit are not acceptable. Applicants must obtain credit from an accredited college. The Department of Education maintains a database of accredited postsecondary education institutions and programs at Experience: Possess a minimum of three (3) years HR operational experience, of which 18 months specifies leadership experience supervising Soldiers, in Human Resource operations that is documented on NCOERs. Evaluations: Submit no less than three (3) NCOERs that reflect outstanding duty performance ratings in HR operations. Outstanding duty performance is considered as exceeding the standard (Excellence) and is rated by the rater (Part V.a) as 'Among the Best' with exceptionally strong remarks by the Senior Rater - not merely fully capable performance. Substitution of Experience: Practical experience acquired from military/civilian positions may be substituted provided the experience is documented by employee evaluations and determined to be equivalent to military experience. A portion of practical experience requirement may be waived for applicants who have a degree in Human Resource Management or Business Administration from an accredited academic institution. Credit can be granted as follows: A bachelor's degree may offset up to one year of practical experience. A master's degree may offset up to two years of practical experience. Applicant's grade point average (GPA) must be at least 2.0 on a 4.0 scale to qualify for experience substitution and must be indicated on school transcript. APFT: A request for APFT (three-event) waiver must be submitted when applicant performs less than all three (3) PT events. Copy of a current DA Form 5500 must also be submitted when applicant does not meet weight requirements. NOTE: In addition to above prerequisites, the following experience will add overall strength to applicant's packet: Letter(s) of recommendation from a Senior Human Resource Technician, or AG Field Grade officer. PREFERRED QUALIFICATIONS Have six hours of documented computer training as evidenced on official transcripts or training certificate NOTE: A letter from a senior Human Resource Technician is not required. If a letter from an HR Warrant Officer (CW3-CW5) is included, it will add weight to the overall strength of the packet. NOTE: Army National Guard programs and benefits are subject to change. Your local warrant officer recruiter has the most up-to-date information about job availability and bonuses in your state.