at Greater New York Endoscopy Surgical Center
1-2 years minimum experience
2211 Emmons Ave, Brooklyn, NY 11235, USA
Reviewing open accounts for collection efforts.
Making outbound collection calls in a professional manner while keeping and improving patient relations.
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect patient’s payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Mail correspondence to patients to encourage payment of delinquent accounts.
Faxes documents to accounts and follow up.
Knowledge of Healthcare claims processing including: ICD -10 and CPT codes
Previous experience in Hospital/facility or Physician billing
Ability to multi-task and meet tight deadlines
Familiar with reimbursement and appeal requirements for Commercial, Medicaid and Medicare insurance
Working knowledge of the insurance follow-up process with understanding of the fundamental concepts in healthcare reimbursement methods.
Experience and Skills
The ideal candidate for this position will have a minimum of 2 years of medical billing and insurance collections experience including interaction with a large customer base.
Strong communication, problem solving and analytical skills required
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office including Excel, Word and Access.
Experience in a telecommunications environment is preferred but not required.
Must have attention to detail with an eye for accuracy.
Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
Strong computer skills, and great communication and organizational skills
Excellent problem-solving skills
Ability to make multiple calls throughout the day to insurance companies to collect on balances