Hostess

at TGI Friday\'s

Job Detail


Salary

$11/hour

Experience

No experience required

Schedule Type

Part Time

Location

5204 Sunrise Hwy, Massapequa Park, NY 11762, USA

Expires

12/14/2019, 15:37


Description

Looking for part time and full time hosts. Job duties include but are not limited to the following -

* Greet incoming and departing Guests warmly\r
* Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff.\r
* Promptly answer incoming calls to the restaurant and provide appropriate service.\r
* Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if\r
appropriate\r
* Entertain the wait with Fun, Food and Beverage.\r
* Tend to special Guest needs and requests.\r
* Following all relevant brand standards for service\r
* Friendly and outgoing by nature\r
* Must be able to read menus\r
* Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand\r
requests for assistance\r
* Must be able to clearly communicate Guests\' needs to W/Ws, Bussers, Managers, etc.\r
* Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests\r
* Makes a difference in the guest experience by personalizing service to exceed guest expectations\r
* Goes above and beyond to establish a personal connection with guests to make them feel warm,\r
welcome and appreciated\r
* Creates a strong first impression by greeting each guest with a smile and a spirited, positive attitude\r
* Establishes a strong rapport with all guests to create Friday\'s fans and repeat business\r
* Pays attention to details; remembers names and favorites of regular guests\r
* Shows awareness of guest needs and expectations; prevents problems before they occur\r
* Investigates guest complaints and resolves them immediately and thoroughly to the guest\'s\r
satisfaction\r